Terms & Conditions

Welcome to LYZOO. These Terms and Conditions outline the rules and regulations for the use of our store and website. By accessing and using our services, you agree to comply with these Terms and Conditions. Please read them carefully.

1. General

1.1 These Terms and Conditions apply to all visitors, customers, and others who access or use our services.

1.2 By using our services, you agree to be bound by these Terms and Conditions. If you do not agree with any part of these terms, you should not use our services.

2. Purchases

2.1 All purchases made through our store or website are subject to product availability.

2.2 We reserve the right to refuse or cancel your order at any time for reasons including but not limited to product availability, errors in the description or price of the product, or other reasons.

2.3 Prices for our products are subject to change without notice.

3. Custom Orders

3.1 Custom orders are made according to the specifications provided by the customer.

3.2 Once a custom order is placed, it cannot be canceled or modified.

3.3 Payment for custom orders must be made in full before the order is processed.

4. Shipping and Delivery

4.1 We offer shipping to locations within the UAE. Shipping fees and delivery times may vary based on the destination and shipping method selected.

4.2 We are not responsible for delays caused by shipping carriers or unforeseen events.

4.3 Risk of loss and title for products pass to you upon delivery of the products to the shipping carrier.

5. Returns and Exchanges

5.1 Our return and exchange policy applies to regular items only and not to custom orders.

5.2 Items must be returned in their original condition and packaging within 14 days of purchase for a refund or exchange.

5.3 Shipping costs for returns are the responsibility of the customer, except in cases of defective or incorrect items.

6. Privacy Policy

6.1 Your use of our services is also governed by our Privacy Policy, which outlines how we collect, use, and protect your personal information.

7. Intellectual Property

7.1 All content on our website, including text, graphics, logos, images, and software, is the property of LYZOO and is protected by copyright and other intellectual property laws.

7.2 You may not reproduce, distribute, or create derivative works from any content on our website without our prior written permission.

8. Limitation of Liability

8.1 To the fullest extent permitted by law, LYZOO shall not be liable for any indirect, incidental, special, or consequential damages arising out of or in connection with the use of our services.

9. Governing Law

9.1 These Terms and Conditions are governed by and construed in accordance with the laws of the UAE.

9.2 Any disputes arising under or in connection with these Terms and Conditions shall be subject to the exclusive jurisdiction of the courts of the UAE.

10. Changes to Terms and Conditions

10.1 We reserve the right to modify or replace these Terms and Conditions at any time. Any changes will be posted on this page, and your continued use of our services after such changes constitute your acceptance of the new Terms and Conditions.

Contact Us

If you have any questions about these Terms and Conditions, please contact us at:

• Address: 1st Floor, Safari Mall, Sharjah, Muwaileh, UAE
• Phone: +97165247208
• Email: lyzooinfo@gmail.com

Thank you for choosing LYZOO. We appreciate your business and look forward to serving you.